dhaks7 Terms and Conditions
Please read our terms and conditions carefully before using this platform. All information regarding accounts, bonuses, payments, and responsibilities is included here.
Important Notice: By creating an account on the dhaks7 platform or using this site, you are considered to have read and fully agreed to all of the terms and conditions below. For users aged 21 and above only.
1. General Provisions
These terms and conditions ("Terms") govern the use of the dhaks7 platform and all its services. By accessing or using this website ("Website") and all services and features under it ("Services"), you ("User" or "Player") are bound to comply with these Terms.
dhaks7 operates a safe and reliable online gaming platform for players in Bangladesh. Our goal is to provide the highest quality and safest gaming experience for players in Bangladesh.
These Terms may change from time to time. Any changes will be published on this page, and continuing to use the website after a change has been made means you are considered to have accepted the updated Terms.
This website is strictly for adults (21+). Access by minors is strictly prohibited.
2. Eligibility and Registration
2.1 Age Requirement
To create an account and play games on dhaks7, you must be at least 21 years old. By registering an account, you automatically declare that you are 21 years of age or older.
We may request age verification at any time. Failure to provide adequate proof of age may result in the account being suspended or closed.
2.2 Registration Process
You must provide accurate and complete information when registering an account. dhaks7 reserves the right to immediately close any account where false or misleading information has been provided.
- Each individual may open only one account.
- The account is entirely personal and is non-transferable.
- It is your responsibility to keep the information provided at registration up to date at all times.
- Opening an account on behalf of a corporate, trust, or business entity is prohibited.
2.3 Identity Verification (KYC)
dhaks7 may request completion of an identity verification process (Know Your Customer) at any time in the interest of protection and security. This process may require a national ID card, passport, or other government-issued documents. Withdrawals may be limited until verification is complete.
3. Account Management
3.1 Login Security
It is your responsibility to keep your account password and login details completely confidential. Sharing your login details with a third party or allowing them to use your account is strictly prohibited.
If you suspect unauthorized access or a security breach, notify our support team immediately. The account holder bears full responsibility for all activity on the account.
3.2 Account Verification
The account must be fully verified before any balance can be withdrawn. Only one payment method may be linked to an account, and the owner of the payment method and the account owner must be the same person.
3.3 Inactive Accounts
If no transactions are made on an account for an extended period (12 consecutive months), it may be marked as inactive. A maintenance fee may apply to inactive accounts, which will be deducted directly from the account balance.
4. Deposits and Withdrawals
4.1 Deposit Limits
The minimum deposit amount at dhaks7 is ৳100 (per method). There is no maximum deposit limit, however larger deposits may require additional verification.
4.2 Withdrawal Limits
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 15 minutes to 2 hours.
The following conditions must be met to make a withdrawal:
- The account must be fully verified.
- Any active bonus wagering requirements must be met.
- The withdrawal payment method must match the deposit payment method (where possible).
4.3 Accepted Payment Methods
bKash, Nagad, Rocket, Upay — instant deposits and fast withdrawals.
Transfers to major banks including Dutch-Bangla, City, BRAC, Islami, and Sonali Bank are accepted.
All transactions are completed in Bangladeshi Taka (৳). Transactions in foreign currencies are not currently supported.
4.4 Fees and Charges
dhaks7 generally does not charge any fees on deposits or withdrawals. However, third-party payment providers may have their own fees, which are the responsibility of the user.
5. Bonuses and Promotions
5.1 Welcome Bonus
New account holders at dhaks7 can receive a 200% bonus on their first deposit, up to a maximum of ৳8,000.
- Deposit ৳1,000 → ৳2,000 bonus → total ৳3,000
- Deposit ৳10,000 or more → maximum ৳8,000 bonus → total ৳18,000
5.2 Wagering Requirements
The wagering requirement for the welcome bonus is 20x (20 times the bonus amount). This condition must be met before any winnings from the bonus can be withdrawn.
5.3 General Bonus Terms
- One welcome bonus applies per account.
- Bonus funds cannot be transferred to another account.
- Claiming bonuses from multiple accounts on the same device, IP address, or payment method is prohibited.
- dhaks7 reserves the right to change or cancel any bonus offer at any time.
- If evidence of bonus abuse is found, the account may be closed and all bonuses cancelled.
- Each promotion has its own expiry period; expired bonuses will be cancelled automatically.
5.4 VIP Program
The dhaks7 VIP program has three tiers. A weekly cashback benefit is available at each tier:
- Bronze — up to 0.4% weekly cashback
- Silver — up to 0.8% weekly cashback
- Gold — up to 1.2% weekly cashback
You can advance to a higher tier through regular participation and loyalty to the platform. Details of VIP benefits are subject to change.
6. Gaming Policy
6.1 Fair Play
dhaks7 uses software from established and certified game providers to ensure fair and impartial outcomes across all games. A Random Number Generator (RNG) is used to determine game results.
6.2 Game Disputes
In the event of any dispute regarding a game result, the game provider's server logs will be considered the final evidence. If a game is not completed correctly due to a technical error, that round will be considered void and the bet will be returned.
6.3 Technical Issues
dhaks7 is not liable if a game is interrupted due to a server outage, loss of internet connection, or any other technical reason. However, every effort will be made to resolve issues on a fair basis.
6.4 Responsible Gaming
dhaks7 places the highest priority on responsible gaming. Players can use deposit limits, time limits, and self-exclusion options as needed. Visit our Responsible Gaming page for more details.
7. Prohibited Activities
The following activities are strictly prohibited:
- Operating multiple accounts or using an account on behalf of another person.
- Abuse of the bonus system, bonus arbitrage, or bonus hunting.
- Money laundering or illegal transfer of funds.
- Use of software bots, automation tools, or game-manipulation software.
- Any attempt to manipulate game results.
- Collusion with other players (organized cheating).
- Operating an account using a false identity or information.
- Abuse of chargebacks or payment disputes.
- Any attempt to interfere with the platform's security systems.
Upon detection of any of the above violations, dhaks7 has the full right to immediately close the account, confiscate all balances and bonuses, and report to law enforcement agencies if necessary.
8. Limitation of Liability
dhaks7 and its operators are not liable for:
- Any financial loss resulting from use of the games or services.
- Loss caused by internet connection issues or failure of third-party services.
- Loss caused by unauthorized access to an account (where this results from the user's own negligence).
- Indirect, incidental, or consequential losses.
- Outcomes resulting from the user's own mistakes or gaming decisions.
Our total liability will not in any circumstances exceed the amount deposited by the user in that month.
The dhaks7 service is provided on an "as is" basis. We cannot guarantee uninterrupted or error-free service, but we are committed to maintaining the highest standards.
9. Privacy and Security
Protecting your personal information is our top priority. dhaks7 uses SSL encryption technology to keep all data and transactions secure.
We do not sell your personal information to any third party. However, we may provide information to meet legal obligations or legitimate requests from authorities.
Visit our Privacy Policy page for full details on how we collect and use your information.
10. Changes to Terms
dhaks7 reserves the right to change these terms and conditions at any time. For significant changes, an effort will be made to notify users via email or a notice on the platform.
Continuing to use the platform after any changes means you have accepted the new terms. If you do not agree to the updated terms, stop using your account immediately and contact support.
The latest version of the terms will always be available on this page. Older versions are considered void.
11. Account Closure & Suspension
11.1 At the User's Request
You may contact our support at any time to request account closure. Any pending wagering requirements must be fulfilled and remaining balance withdrawn before the account is closed.
11.2 At dhaks7's Discretion
dhaks7 may suspend or close an account without notice in the following circumstances:
- Any violation of these terms.
- Suspicion of fraud or dishonest activity.
- Registration using false information.
- Legal obligations or instructions from authorities.
- Identification as a minor.
11.3 Self-Exclusion
As part of responsible gaming, users may opt for self-exclusion for a set period. During this period, access to the account will not be possible. For more details, see the Responsible Gaming page.
12. Contact & Dispute Resolution
12.1 Complaints Process
If you have a complaint or dispute, please contact our support team first. We will review every complaint with the utmost sincerity.
24/7 Live Chat
Support in Bengali is available around the clock.
12.2 Dispute Resolution Process
Every dispute will be addressed through discussion. If you are not satisfied with the support team's decision, the matter can be escalated to higher management.
12.3 Applicable Law
These terms are governed by applicable law. Should any legal issue arise, both parties are committed to resolving it through discussion.
If any provision of these terms is declared invalid or unenforceable by a court or competent authority, the remaining provisions will remain fully in effect.
Stay Aware
Gaming is entertainment. Play within your limits and keep yourself safe.
Learn MoreNeed Help?
If you have any questions about the terms, our support team is here to help.
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